C4 Cars · Updated 11 September 2026
Privacy Policy
We use Cloudflare Turnstile to verify form requests and reduce automated abuse. Verification is required to submit protected forms and uses browser and network signals. The verification token is checked by our server; form contents are not sent to Cloudflare by this integration. Optional analytics consent remains separate from essential security checks.
This notice explains how information submitted through this website is handled. For privacy enquiries, contact C4 Cars at admin@c4cars.co.za, faroze@c4cars.co.za or 011 845 7091. Our dealership address is 48 Ampthill Ave, Benoni, Gauteng, 1500.
Information you provide
A vehicle enquiry asks for your name, email address and phone number, and optionally your message and vehicle of interest. A finance enquiry also asks for identity, address, employment, income, expenses and requested finance details. You can optionally attach supporting documents after signing in. Account sign-in information is handled by our website platform.
Why it is collected
C4 Cars uses the information to respond to your enquiry, discuss vehicles and finance options, arrange follow-up and maintain a record of the enquiry. Required fields help us contact you and understand your request. You may choose not to complete a form and contact the dealership directly instead. Documents are optional for the initial finance enquiry.
Finance enquiries and documents
Submitting the finance form sends an enquiry to C4 Cars. It does not submit an application directly to a bank, run a credit check or provide finance approval. The team will discuss the lender application and any separate authorisation needed with you. Please do not attach bank passwords, PINs, payment card security codes or unrelated personal documents.
Who can access it
Enquiries and finance records are restricted to authorised dealership administrators in the staff workspace. Supporting documents use private file storage, and staff access them through temporary links. Email alerts tell the team that an enquiry has arrived and link to the staff workspace; they do not include financial documents.
The website is hosted using Base44, which processes information to provide hosting, account access, storage and email services. Its service providers may process information outside South Africa. C4 Cars can provide further information about its service arrangements on request. Links to WhatsApp, social networks and lenders lead to services governed by their own privacy notices.
Enquiry email and conversation history
We use Resend to send enquiry acknowledgements and staff responses, receive replies and report delivery problems. Your email address, message contents and delivery information are processed for this purpose. Replies to an enquiry email are recorded with that enquiry in the restricted staff workspace. Automatic acknowledgements are sent when the signed-in customer’s verified email matches the enquiry. For public enquiries, staff review the record before sending a confirmation or response. These are service communications, not a marketing subscription.
Please do not email identity documents, bank statements, payslips, passwords or other sensitive financial information. Our console does not download incoming email attachments, but attachments you send may still be held by email providers. Automatic finance acknowledgements contain a reference and next steps, not a copy of your application or documents.
Email providers may process information outside South Africa. See Resend’s privacy notice. Conversation records and provider copies are subject to their applicable retention arrangements; removing an enquiry does not automatically erase every email or backup copy. Contact C4 Cars for access, correction or deletion requests concerning correspondence.
Retention and your choices
Contact C4 Cars to ask what information is held about you, request access or correction, object to processing, withdraw consent or request deletion where applicable. Some records may need to be retained to meet legal obligations or resolve an ongoing enquiry. The dealership will assess and respond to your request. Submitting an enquiry does not subscribe you to a marketing mailing list.
Cookies and optional analytics
Essential browser storage and cookies support sign-in, security, form operation and your saved privacy choice. We use optional Google Analytics only when you choose to allow analytics. It helps measure public page views, vehicle views, successful general enquiries and contact-button clicks. Analytics can involve online identifiers and device/browser information; it does not receive your enquiry text, contact details, ID number, income, documents or finance form values from our event tracking.
We exclude finance, staff and account pages from the visitor analytics setup. Analytics is off by default, and Google advertising storage, Google Signals and ad personalisation are not enabled by this setup. Website advertising pixels and remarketing are not currently enabled. Any later addition requires an updated notice and the appropriate choice before optional tracking starts.
Your cookie choice is saved in this browser for up to six months. You can allow or reject analytics using , also available in the footer. Withdrawing permission stops our optional analytics and clears accessible Analytics cookies in this browser; it does not automatically erase data already received by a provider. Browser settings can also control storage, although blocking essential storage may affect the site.
Where enabled, Google processes Analytics information under its own service arrangements and may process it outside South Africa. See Google’s Privacy Policy.
WhatsApp and marketing
Clicking WhatsApp opens a chat with a pre-filled message. It is not sent automatically; you can edit it before sending. If you send it, C4 Cars receives your message and the information WhatsApp makes available with it. WhatsApp is an external service with its own Privacy Policy. Do not send bank passwords, PINs or sensitive finance documents through a general enquiry message.
Consent to respond to an enquiry is separate from consent for unrelated promotional messages. Submitting a form, using WhatsApp or allowing analytics does not opt you into a marketing list. If we offer a marketing subscription, its choice and withdrawal process will be explained separately.
Keeping information
Information should be kept only for as long as needed to deal with the enquiry, complete an agreed transaction, meet a legal requirement or resolve a dispute. C4 Cars can explain the period applying to a particular record on request. Withdrawing consent does not affect earlier lawful processing or a separate legal obligation to retain information.
Read our Terms of Use for information about listings, finance guidance and website enquiries.
Concerns
You can contact C4 Cars so the team can investigate. You may also contact South Africa’s Information Regulator about a personal information complaint.